Luxe Glow customer guide
Your first visit to Luxe Glow Studio
Luxe Glow Studio · Updated 15 October 2026
Before your first Luxe Glow visit, check the location and hours, decide which service you want to ask about and leave time for reception to explain the process. You do not need to arrive with a course already purchased. Ask about the service and its terms before deciding whether to pay.
Find the right studio before travelling
We are at Unit 4, Onyx Retail Park, Manvers Way, Wath upon Dearne, Rotherham S63 7FN. Use the map and directions on our contact page, rather than relying on a search result for a similarly named salon. If you are meeting someone here, share the full address and postcode so you both arrive at the same place.
Check the current opening hours before leaving, particularly around holidays. Being open does not guarantee that your chosen equipment will be immediately available. Walk-ins are welcome, but allow for waiting and the time needed to explain a first visit. Call 01709 212515 if you have a question that affects whether you can visit.
Explain which service you are considering
Luxe Glow has UV sunbeds and a private automated spray tan booth. These work differently: the booth applies a sunless product, while a sunbed uses UV radiation. Reception can explain the studio process, but a sales discussion is not medical clearance. Read our service comparison before choosing, and if a sunbed is your pick, which sunbed sets the six models side by side. If the booth is your pick, booth or hand-sprayed explains what changes, and the Mystic booth aftercare guide covers the hours after your session.
UKHSA discourages cosmetic sunbed use. Commercial sunbeds cannot be used by under-18s, although the spray tan booth has no age limit. Read the official health advice; a course, lotion or premium bed does not remove UV risks.
Use this reception checklist
| Ask about | What to establish |
|---|---|
| The service | What happens and which instructions you need to follow. |
| Availability | Whether the equipment is available and what waiting time to expect. |
| The purchase | Single visit or package, the correct tier and the total price. |
| Terms | Expiry and any offer-specific conditions before paying. |
| Practical needs | Any access or communication requirement that could affect your visit. |
If you need a particular access arrangement, describe what you need before travelling. Do not assume a facility is available because it appears in a photograph. If something remains unclear during the explanation, ask staff to repeat or demonstrate the relevant operating instructions before starting.
Check the purchase you are making
The price list separates spray sessions from sunbed courses. A sunbed course is a minute balance, not one long session. Our course guide explains price tiers and terms without prescribing a tanning schedule. Ask which equipment the proposed balance covers and what expiry applies to that purchase.
Keep your receipt and check that you understand the service or balance recorded. For future balance enquiries, use My Luxe Glow or speak to reception. You can leave with your questions answered without buying a larger package to decide later.