Luxe Glow customer guide
How Luxe Glow sunbed courses work
Luxe Glow Studio · Updated 15 October 2026
A sunbed course at Luxe Glow is a prepaid balance of minutes, not one long session or a recommended tanning schedule. The minutes used at a visit are deducted from the balance. Choose the correct course tier for the equipment, check its terms and ask reception to explain anything unclear before paying.
Buying minutes does not make UV tanning safe. Sunbed UV exposure carries health risks, and a larger balance is not a reason to use a sunbed more often. Read the UKHSA sunbed advice before deciding whether to use one.
Understand the balance first
Think of a course as an account balance measured in minutes. A purchase adds the course quantity. A visit deducts the minutes actually used. The course quantity does not tell you how long an individual session should be, and dividing it into equal visits is only arithmetic, not personal advice.
For example, if an account contains 40 minutes and a visit deducts 6, the remaining balance is 34. If the balance shown later differs from what you expected, ask the team to check the purchase and visit record rather than buying another package to make the numbers match.
Standard and premium are different course tiers
The standard tier covers the equipment listed in our current price data: Luxura Jewel (×2), Ergoline Prestige LightVision, Ergoline Vitality Fusion 50 and Luxura V6 (×2), minutes are used per session (e.g. 6, 8, 10 or 12 minutes deducted each visit). The premium tier is listed as follows: Our two Megasun premium beds: the MegaSun K11 Air Loft and Megasun K9S. Equipment names identify the price category; they are not a promise of a particular result or a statement that one bed is harmless.
Before buying, tell reception which equipment you intend to use and confirm which balance applies. Do not assume that a standard balance automatically pays for a premium bed, or that a price difference can be settled in a particular way without checking.
Compare the purchase cost clearly
These figures use the same price data as our main price list. Cost per minute is rounded for comparison. It does not prescribe a session duration or frequency.
| Tier | Balance | Price | Per minute |
|---|---|---|---|
| Standard | 40 minutes | £26 | £0.65 |
| Standard | 65 minutes | £36 | £0.55 |
| Standard | 100 minutes | £52 | £0.52 |
| Premium | 40 minutes | £36 | £0.90 |
| Premium | 65 minutes | £57 | £0.88 |
| Premium | 100 minutes | £84 | £0.84 |
A lower unit cost does not necessarily make a larger purchase suitable for you. Consider unused balance and expiry, as well as the price. Single-session prices are also listed if you want to understand the alternative without prepaying a course.
Check expiry and purchase terms
- Buy your course at reception on our card machine. Minutes are loaded to your salon account straight away.
- Regular sunbed courses and spray tan blocks: unused minutes or sessions expire 12 months from purchase.
- Seasonal and promotional offers (Black Friday, summer specials, limited-time deals) expire 3 months from purchase, so you can grab a bargain and come in to use it.
- Courses and spray tan blocks are non-transferable and non-refundable once purchased.
Read the terms attached to the actual purchase. A seasonal offer can have a different expiry from a regular course, so an old receipt or screenshot may describe a different package. Ask for the purchase date and expiry to be clarified if you are unsure which balance you have.
Keep track after purchase
Use My Luxe Glow to reach the linked Salon Tracker login and check remaining minutes. Use the studio's own link rather than a similarly named salon account found through a general search. If you cannot sign in, reception can help identify the correct account; never put a password or payment-card details in a general website message.
Before leaving after a purchase or visit, check that the course tier and balance make sense to you. Keeping a receipt and asking about a discrepancy promptly makes it easier for the team to explain the record. For the equipment inventory, see our sunbeds, or compare the six models side by side; for the difference between services, read spray tanning and sunbeds compared.
